Shipping policy

Processing & Shipping 

Once you’ve placed your order, you will receive an order confirmation email. Your order will be processed within 24 hours and then a shipping confirmation email shortly after. If you need to make changes to your order, please do so within 24 hours. Once your order is processed no further changes will be permitted. 

All items are shipped within 3-5 business days after processing. This does not include Expedited orders or Pre-Orders. 

PRE-ORDERS will ship within 7-14 days after receipt of payment. Expedited orders ship within 1-2 days of receipt of payment. 

Once your order has shipped, it can be tracked here. Although we are NOT liable for items lost in the mail, we will work with you to find a resolution and locate your package. If there are any issues related to the delivery of your order, please contact the postal carrier immediatley to file a claim. We will also contact the postal carrier to follow up on the claim. If for some reason you are unable to file the claim we will conduct on your behalf. 

Free Shipping on all U.S orders over $150

Business days and hours are Tuesday - Saturday from 11a-5pm

Customer Service hours are: Tuesday - Saturday from 11a-5pm

Store Hours are: Thursday 12p - 6p, Friday - Saturday 11a - 7p